I had a chance to observe the Grand Marche (the big market)
a couple of days ago as I tagged along with Barb when she was shopping for backing for new curtains. The Marche was quite an experience and really impressive. As you walk down the narrow hallway (4 ft) about every six
or eight feet there is a new “merchant”, on both sides. They hang their wares in high rows
because the stalls aren’t very deep.
As a result, the sun can’t get through so the hallways are rather dark
and shaded. Not letting the sun in
helps keep the heat down. So it is
a trade off between light and heat.
Where we started was the men’s clothing section. There are no signs to tell you this but
you could tell from the merchandise in the stalls. Each stall had one person in it. Some were alert, some were sleeping, some were getting ready
for prayers by washing their feet in the hallway, and some were chatting with
their neighbor. Each person would
say the same things about their merchandise as the person next to them, not
much, just that it was the best.
As you walked down the hallway, you would see the same basic merchandise
in stall after stall. Maybe the
shirts would go from 5 stalls of short sleeve button in the front shirts, to 5
stalls of a mix, to 5 stalls of golf shirts, etc. But much of the clothing was the same. We walked a long way down one hallway and
then turned to go back on another.
I was told we only scratched the surface of the Marche. There had to be thousands of stalls and
thousands of individual merchants.
Then on the streets leading to the Marche there were stalls,
carts, and people selling much of the same stuff. If you were selling shoes, your shoes looked like everyone
else’s shoes. If you were selling
SIM cards, and there were many who did, your SIM cards were just like everyone
else’s.
Across the street from the Marche at one point were at least
two blocks of vender stalls that were selling cotton material. Each stall had rolls and rolls of
material lined up around it. At
one point we walked between the stalls, away from the street, and behind the
stalls was a whole other level of stalls and behind them was another, four or
five deep. All selling cotton
material.
Then we went to a “store” that was selling cotton
material. It was jammed with rolls
of pretty much the same material as we saw in the stalls. The store was hot and musty.
Finally, we went to a new store that had just been built and
it carried Bed, Bath, and Beyond like products. It was air conditioned, had big aisles, and away from the
busy streets. It was empty. I was told only NGOs shop there because
the locals don’t use many of the products they sell and because the locals
don’t have the money.
My reaction to all of this is that it is entrepreneurial
capitalism of the first order.
Everyone is his own businessman.
There are no corporations.
No franchises. It doesn’t
appear that any two people are working together. The thing that is missing is any concept of marketing. The ones that come closest to having
any marketing are the beggars who drag along their crippled sister or blind
mother to get sympathy money. No
one is selling products that are better or different than someone else. The only visible differentiation is in
the haggling over the price.
I am sure new products get introduced into this system but I
have yet to see any reference to “new” anything. In fact, there is no reference to any thing: there are no
signs of any kind. Can you believe
a world without advertising? It is
beyond my comprehension.
If I compare Niamey economics to American economics I see
one major difference. Niamey has
capitalism, that is an economic system in which the means of production are
privately owned and operated for profit in a competitive environment, and
it has aggressive entrepreneurs just like in the US. Niamey has some of the elements of marketing, like personal
sales, distribution, and promotional pricing like we have in the US. Yet the economics of Niamey aren’t
nearly as successful and orderly as in the US. Why? What is
lacking is advertising.
Advertising is what made/makes America great. If you can’t communicate the distinguishing features of your
products or services from someone else your entrepreneurial drive and
competitiveness goes out the window.
I always suspected this. Just thought you’d like to know.
I like the observations you made. I remember in Peru it just felt desperate - and you were choosing the salesperson over the merchandise. What if those people had worked together and used their different skills to help each other? Maybe the person with the stall who seemed gruff or uninterested (sleeping?) was someone who was really good at knowing how to do the financial piece of the business... how much to re-invest, how much to save, etc. Or the person who was really pushy and didn't see anything beyond the sale was actually really good at merchandising and knew if you put these shirts with these pants, they'd likely sell together? And then the salesperson you ended up buying from was their salesperson - someone who was friendly and helpful.
ReplyDeleteThe Marche you described feels like every man for himself. And it feels desperate. And I know the poverty and economics in Niamey or Lima are lending to that - different than Minneapolis. But a society where it's every man for themselves lends to that to.
Wow! Only a store manager at Benetton's would have these insights.
ReplyDeleteDad
Sue shulze replied,
ReplyDeleteWhat a contrast to the variety and choice in the u.s. I think folks new to our country can't imagine why we have dozens of different kinds of cereal for example, and of course, our pet food choices are pretty ovwheliming ESP if you're from a country that doesn't cherish cats and dogs the way we do. Isn't the goal of advertising to convince us that we NEED many things?
I really enjoy your cultural observations!